Charles and Dries have a good writeup describing Drupal in It’s about the Community Plumbing: The Social Aspects of Content Management Systems. Not only a description of Drupal, their essay also addresses the unique context of development of Drupal and other open source content management systems. The tools are not only the product of the open source development process, these tools (like Drupal, but also others such as Plone) become the substrate that the development and user communties grow in.
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